Download our guide to the Ecommerce Exchange Customer Framework model, SCALE, and learn how to build relationships with your customers and increase brand loyalty.
Whether you're a seasoned ecommerce professional or a startup entrepreneur, you'll find lots of useful tips from our experts to help you understand the customer journey and how to improve it..
Learn about the 5 stages of the SCALE customer journey and how to understand them effectively to improve results:
- Seek
- Consider
- Act
- Love
- Evangelise